TD Tampa Bay, Your Intercounty Connection Powered by Uzurv logo
Woman riding in a car being driven by a UZURV driver

TD Tampa Bay is a partnership of TBARTA and UZURV, serving transportation disadvantaged eligible riders in the TBARTA region. This service is in addition to what is already provided by local Community Transportation Coordinators.  TD Tampa Bay includes new county-to-county service across the entire TBARTA five-county region: Hernando, Hillsborough, Manatee, Pasco and Pinellas counties.

Service is now available!

  • TD Tampa Bay provides cross-county trips to TD eligible riders in the TBARTA region
  • Weekend and evening service supplements intracounty service during off hours of local providers
  • All drivers meet FTA Drug and Alcohol test requirements, pass background checks and have safe driving histories
  • Hours of operation: Mon-Fri 5:00am - 10:00pm, Weekends 7:30am - 7:30pm
  • Service Center Phone Number:  813-445-8895
  • Your cost: Riders pay $6 per ride, each way, regardless of destination

You must apply to ride, and applications are now being accepted!  Click the link below to access the application form, fill it out online, then save and submit with required documentation via mail or email.  Submission instructions are posted at the bottom of the application. 

TD Tampa Bay Application Form

TD Tampa Bay At-A-Glance

  • TD Tampa Bay provides cross-county trips to TD eligible riders in the TBARTA region
  • Weekend and evening service also supplements service provided within county borders
  • All drivers meet FTA Drug and Alcohol test requirements, pass background checks and have safe driving histories
  • Hours of operation: Mon-Fri  5:00am - 10:00pm, Weekends 7:30am - 7:30pm
  • Your cost: Riders pay $6 per ride, each way, regardless of destination

Click the FACT SHEET to the right to learn more.

 

 

 

Questions and answers:

 

The program began on December 1, 2020.  Click the question below to find the information you need. If you have other questions, please call the TD Tampa Bay service center at 813-445-8895.

TD Tampa Bay is a transportation service that provides ​cross-county trips​ to eligible transportation disadvantaged persons ​residing in Hernando, Hillsborough, Manatee, Pasco and Pinellas​ Counties. The service also provides ​rides​ to transportation disadvantaged persons ​during evenings and on weekends​ outside of the service hours provided by the community transportation coordinator in the county where the person lives.

A transportation disadvantaged person is a person “who because of physical or mental disability, income status, or age are unable to transport themselves or to purchase transportation and are, therefore, dependent upon others to obtain access to health care, employment, education, shopping, social activities, or other life-sustaining activities . . .” Chapter 427.011(1), Florida Statutes

TD Tampa Bay provides transportation to TD eligible riders anywhere within TBARTA’s five-county region, which includes Hernando, Hillsborough, Manatee, Pasco and Pinellas counties.

You must also register with TD Tampa Bay, using the application form found on this webpage.  TD Tampa Bay uses the same criteria as your local community transportation coordinator to determine eligibility, so if you qualify as transportation disadvanatged you will also qualify to ride with TD Tampa Bay.

The UZURV Call Center number is 813-445-8895. Call to book trips, change trip details, etc. Ride requests can be made on the same day, with a minimum of 2 hours advance notice, and up to 30 days in advance. UZURV technology allows for scheduling of recurring trips.  

The Call Center hours of operation are Monday-Friday 5:30 a.m. - 10:00 p.m. EST and Saturday-Sunday 7:30 a.m. - 7:30 p.m. EST.

There is a co-pay of $6 per ride, each way.

UZURV collects rider fares from credit cards and debit cards by phone through the Call Center. Riders are not charged until the ride is complete.

A Personal Care Attendant (PCA) can ride free of charge with a person with a disability to aid in meeting the person’s needs.

Complete applications, including all supporting documents, can be sent by email or mail.  To send electronically, email TDTampaBayEligibility@UZURV.com.  Or, if you want to mail your application, the address is UZURV Eligibility Specialist, 413 Stuart Circle, Suite 100, Richmond, VA  23220. 

The TBARTA Project Manager for TD Tampa Bay is Chris DeAnnuntis.  He can be reached by email at chris.deannuntis@tbarta.com.  His phone number is (813) 282-8200 ext. 243.

 

Media Release:  TBARTA Partners with UZURV to Launch TD Tampa BayNew Regional Transportation Disadvantaged Service                                                                                                                    

TAMPA, Fla. (November 2, 2020) –  TBARTA is teaming with UZURV to provide regional transportation to those most in need, transportation disadvantaged (TD) riders.  Thanks to an Innovation and Service Development Grant Award approved by the Florida Commission for the Transportation Disadvantaged (CTD), the new service, TD Tampa Bay, begins on December 1.

TD Tampa Bay will complement the intra-county TD service already provided by local Community Transportation Coordinators (CTC), who primarily offer transportation within their county’s borders. Through TD Tampa Bay, qualified riders will now be able to schedule on-demand, cross-county trips throughout TBARTA’s five county region. That includes Hernando, Hillsborough, Manatee, Pasco, and Pinellas counties.

“TBARTA is working to improve regional transit options across Tampa Bay, and TD Tampa Bay demonstrates our commitment by providing new mobility to our most deserving riders, those who rely on public transportation because of age, income, or disability,” said TBARTA’s Executive Director David Green. “Enhancing regional mobility improves access to employment, job training, health care and more. The Tampa Bay region has so much to offer, and those opportunities should not be limited by county borders.”

County-based service coordinated by CTCs will remain participants’ primary transportation option. TD Tampa Bay is designed to fill the gaps, providing transportation that otherwise is not available. That includes trips that cross from one TBARTA county to another, as well as on weekends and evenings when CTCs are not operational.

TD Tampa Bay creates important additional mobility options for transportation disadvantaged riders and will have a meaningful impact across the Tampa Bay region. This program gives riders of all backgrounds peace of mind and the freedom to travel when it is best for them, improving their quality of life,” said John Donlon, UZURV CEO.

Florida’s Commission for Transportation Disadvantaged coordinates shared ride services in all 67 state counties through local CTCs.  Eligible riders are defined as “persons who because of physical or mental disability, income status, or age are unable to transport themselves or purchase transportation.” 

Participants in the new service must first be qualified by their county’s CTC or through TD Tampa Bay. Those who are will then be eligible for UZURV’s on-demand and scheduled ambulatory and wheelchair accessible rides seven days a week: 5 a.m. to 10 p.m. on weekdays, and 7:30 a.m. to 7:30 p.m. on weekends. A multilingual call center and rider app will be provided for participants to schedule rides. The CTD grant will finance most expenses, with riders paying a flat $6 fee per trip, regardless of the destination.

“TBARTA’s regional transit mission, combined with UZURV’s proven expertise in providing TD service, makes this a great team,” Green said.  “We thank the Florida CTD for giving us this opportunity and look forward to coordinating TD Tampa Bay with each county’s CTC.”

The TBARTA – UZURV team is now developing program details for each county, with information on how to sign-up, qualify, and schedule rides to be posted later in November at www.TDTampaBay.com.  For more information on TD Tampa Bay and other TBARTA initiatives, contact Chris Jadick, TBARTA Communications Director, at 813-639-7743, or Chris.Jadick@Tbarta.com