Get in Touch With Us

Got a question about how a bonus offer actually works, spotted something on this site that looks off, or want to flag a crypto casino we should be looking at? This page covers the ways to reach Bitcoin Casinos and what we can — and can't — help with.

What We Can Help With

Bitcoin Casinos is an independent research and comparison site. We review crypto casino operators, editorial ratings, and the terms attached to their welcome offers so US players can compare them more easily. That means we're well placed to help with things like:

• Questions about a review or rating — if you want to know why a site sits where it does in our rankings, or what a specific rating reflects, ask us.
• Bonus terms and wagering requirements — if a deposit match, cashback percentage, or free spins offer listed on the site is unclear, we can point you to the operator's own terms and explain how we understood them.
• Corrections — bonus amounts, cashback rates, and rankings on crypto casino pages can change quickly. If something looks outdated or wrong, tell us and we'll check it.
• Suggestions for coverage — a coin, provider, or licensing detail you think we should cover in more depth, or a page you'd find useful.
• General feedback — on the site itself, how easy it is to use, or anything that would make comparing offers clearer.

What We Can't Help With

To keep expectations honest, there are a few things this page isn't for:

• Account or payout issues — Bitcoin Casinos does not operate any casino, hold player funds, or process deposits and withdrawals. If a deposit hasn't confirmed, a withdrawal is delayed, or you're locked out of an account, that has to go through the casino's own support team, not us.
• Legal or tax advice — we can explain, in general terms, how offshore licensing works or how gambling winnings are typically treated for tax purposes, but we're not qualified to give a definitive answer for your situation. For anything specific, speak to a licensed attorney or tax professional.
• Guarantees about outcomes — we can't tell you whether a particular bonus, game, or site will work out for you. Editorial ratings reflect our own research into terms, licensing, coin support, and payout speed — they're not a prediction of results.

Before You Contact Us, a Few Things Worth Checking

Some questions we get are answered faster by checking a couple of details first:

1. Read the full terms attached to a bonus on the operator's own site — wagering requirements, maximum bet limits while a bonus is active, and expiry windows are set by the casino, not by us.
2. Check which states an operator restricts before assuming a site is available where you live — this varies by casino, and legality of offshore crypto gambling is a grey area we cover honestly rather than gloss over.
3. If you're weighing a UK-style non-GamStop alternative or comparing self-exclusion options, our Best Non GamStop Casinos 2026 page may already answer what you're looking for.

How to Reach Us

We don't publish a phone line or live chat for editorial enquiries — email is the most reliable route, and every message is read by a real person rather than a bot. Include the page or casino you're asking about and what you'd like to know, and we'll aim to get back to you as quickly as we reasonably can. We don't promise a fixed turnaround, but we don't sit on messages either.

If Gambling Has Become a Problem

If you or someone you know is struggling to control gambling, or is gambling with money needed for other things, please reach out for support rather than trying to manage it alone. The National Problem Gambling Helpline — 1-800-GAMBLER — is free, confidential, and available across the US. Keep in mind that offshore crypto casinos often don't offer the same self-exclusion tools or player protections that state-regulated operators are required to provide, so building your own limits matters more, not less, when playing at them.

Every operator listed on this site requires players to meet its stated minimum age — 18 or 21 depending on the site and state — and this content is not intended for anyone under that age.

A Note on How We Operate

Bitcoin Casinos may earn a commission when readers sign up through links on this site. That relationship never decides how a casino is ranked or reviewed — our ratings are based on research into licensing, coin support, game selection, bonus terms, and payout speed, not on which operator pays the most. If you ever think an offer or review reads more like marketing than an honest assessment, that's exactly the kind of feedback we want to hear about.

Thanks for taking the time to read this far. Whether it's a quick question or a longer piece of feedback, we'd rather hear from you than have you guess.